COVID-19 Policy

Customers – PLEASE READ

Our customers and our employees are of utmost importance to us and safety for all is our first concern.

COVID-19 cases have recently increased in Sandbach, so please wear a mask and follow social distancing rules when coming into the store.

Wash your hands before entering the store and after you leave.

Our promise

• We are regularly reviewing and adhering to Government and NHS advice on how the virus can be managed and contained, and we have robust plans in place which we adapt to the latest Government advice as it changes and the situation continues to evolve.
• We are constantly examining how we can limit the impact of the virus within Handy Household and the service we are offering to our customers. We have put in place a series of steps and measures to keep our colleagues safe, and allowing us to continue to serve our customers.
• We are keeping our employees fully informed about steps to take for containment and management on our premises as well as during any customer or supplier site visits.
• We have implemented social distancing measures at all of our locations in line with Government guidelines.
• We have implemented increased hygiene measures at all of our locations and sourced relevant hygiene equipment and materials as recommended by Government guidelines.
• Any employee who is experiencing coronavirus symptoms, or is required to isolate under Government guidelines for any other reason, has been instructed not to attend work and to follow the latest Government advice on next steps.
• Any employee absent because of a confirmed case of COVID-19 will remain off site for the full course of the illness, as recommended by Government guidelines.