Delivery Policy

Christmas Click & Collect Update

All Click & Collect orders made from 3pm on 24/12/22 – 26/12/22 will be available for collection from 12pm on 27/12/22.

Shipping policy

Handy Household is currently offering a click and collect service from our store in Sandbach, Cheshire. We aim to add a delivery service in the coming months.

Almost all orders are processed the same day for collection unless otherwise stated, however Handy Household reserves the right to process orders for collection within 1 to 2 business, (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order is ready.

In-store pickup

You can skip the shipping fees with free local pickup Handy Household after placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up the same day unless otherwise stated on the product or at checkout. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are 9:15 – 5:15 (Monday-Friday) and 10:15 – 3:45 on (Sundays) we are open 7 days a week. Please have your order confirmation email with you when you come.

Refunds, returns, and exchanges

Returns of any kind are processed the same as an in-store purchase, we accept returns up to 30 days after purchase, if the item is unused and in its original condition, and we will refund the full order amount.

If you have any further questions, please don’t hesitate to contact us at contact@handyhousehold.co.uk.